AI agents · Official WhatsApp API
AivaChat is the platform where your team handles every chat. We build your AI agent on it and hand it over working.
Our AI agent replies, the same kind of agent we implement for you: it answers your questions and books your free call with an advisor.
Hi, do you ship to my city?
Hi. Yes, we ship nationwide: it arrives in 2 to 4 business days and shipping is free on orders over USD 50. Which product are you interested in?
The black backpack in the photo. How much is it?
The black urban backpack is USD 39 and we have 6 left. Shall I send you the payment link?
Yes, but I need 40 for my company
Wholesale orders are handled by someone on our team with special pricing. I've passed on your request and they'll message you in a few minutes.
Conversation assigned to Laura · Sales
WhatsApp
Instagram
Messenger
Telegram
TikTok
ChatGPT
Claude
Gemini
DeepSeek
Shopify
Stripe
PayPal
Zapier
Make
n8n
Google Sheets
Google CalendarWhoever messages your business is also messaging your competitors, and buys from the first one who answers. A well-implemented agent replies instantly on every channel and leaves your team only the conversations that need a person.
Our AI agent replies, the same kind of agent we implement for you: it answers your questions and books your free call with an advisor.
You tell us how you sell and serve customers today. We define what the agent should do, on which channels, with which systems, and the price.
We design the flows and train it on your catalog, prices, policies and FAQs.
WhatsApp to Meta's official API, Instagram and Messenger. If you don't have a Meta portfolio, we handle it separately.
Your agent can be live as soon as 24 hours after your number is connected, and we train your team to reply from the inbox and the CRM.
Platform USD 49/month · implementation from USD 500
Are you a developer or would you rather build it yourself? Use the platform on your own
You always pay for the platform. What changes is who builds your agent.
Who builds your agent?
From USD 500one-time + the platform
Our team designs the agent, trains it on your business information, connects your channels to Meta's official API and trains your team.
The final price depends on the project: an agent for one channel and your FAQs doesn't cost the same as one with several channels and integrations. We define it with you on a free discovery call.
Book a free callUSD 49a month
For developers or anyone who wants to learn: you get the visual builder, the API and webhooks.
Just the platform, with a 7-day free trial.
Try 7 days freeSeparately from AivaChat, Meta bills WhatsApp messages directly to your business, with 1,000 free replies per month per number. If you don't have a Meta portfolio, we handle it as a separate service.
We train it once on your business information and it works on all your channels at the same time.
It replies with your own data: catalog, prices, hours, shipping and policies. We train it on your files, your website and your FAQs.
It shows products, resolves buying questions and sends the catalog or payment link to close the sale without leaving the conversation.
It asks the questions you define, tags every contact and assigns it to the right salesperson or department.
When the customer asks or the case requires it, it transfers the conversation to your team, who reply from a shared inbox on the web or on their phone.
No disguises
Nobody replies in two seconds at three in the morning, and we won't pretend otherwise. What we do achieve is a conversation that feels like talking to someone on your team: your tone, your information and a person available when needed. That's what decides whether they buy.
Each channel with what your customers actually use on it.
Your team uses it daily to serve customers, and developers get an API and webhooks to go further.
ChatGPTClaudeGeminiDeepSeek
GrokShopifyStripePayPalZapierMaken8nGoogle SheetsGoogle Calendar
MailchimpMeta requirements
These are Meta's requirements, the same with any provider. If you're missing one, we handle it with you.
Required. It's the company account in Meta Business Suite that holds your Page, Instagram and WhatsApp. Creating it is free.
It can stay on the WhatsApp Business app on your phone (coexistence). If it's on regular WhatsApp, move it to the Business app first.
Meta bills messages directly to the business. From October 1, 2026 replies are charged too, with 1,000 free per month per number.
Not required to start, but without it you can only message first 250 different people per day. Meta takes up to 14 business days.
From October 1, 2026, Meta won't deliver service messages beyond the 1,000 free ones if the account has no payment method on file.
I don't have one or it isn't verified. We handle it for you: we create the portfolio, gather the documents and follow up with Meta. It's a separate service, quoted on WhatsApp.
I need help with my portfolioFull guide: Meta requirements, documents and pricingWhy WhatsApp bans numbers and how the official API prevents itIt's a platform to serve and sell with AI agents on WhatsApp (official API), Instagram, Facebook Messenger, Telegram and TikTok. More than a CRM: one dashboard with a shared inbox for your team, a contact CRM, a flow builder, AI agents, WhatsApp broadcasts, analytics and integrations through API and webhooks. It costs USD 49 a month and there are two paths: you build your agent yourself, or our team implements it from USD 500, with a free discovery call to define the project.
Yes, that's what we do. We review how you handle customers today, build the agent and its flows, connect your channels to Meta's official API, and train your team. We define the scope and price with you on a call. You don't have to learn how to set anything up.
As little as 24 hours after your number is connected to the official API: we work with our own process to configure and deploy agents fast. Projects with several channels or integrations can take a few more days, and we define that on the call. If you don't have a Meta portfolio, Meta handles the verification and it can take up to 14 business days; that's not up to us.
The platform costs USD 49 a month, always, with unlimited contacts and chatbots. If our team implements your agent, that work starts at USD 500 as a one-time payment; the final price depends on the size of the project and is set on a free discovery call. WhatsApp messages are billed by Meta directly to your business.
No. Contacts are unlimited: you can have thousands and the plan price stays the same.
Yes. AivaChat connects to Meta's official WhatsApp Business API, which is the Meta-authorized way to automate a business number.
A Meta business portfolio, which is required and free, your WhatsApp number and a payment method with Meta for messages. Verifying your business isn't required to start, but without it you can only message first 250 different people per day. If you don't have a portfolio, we handle it for you as a separate service.
Meta starts charging for replies within 24 hours (service messages) at each country's utility rate, with 1,000 free per month per number, and for utility templates sent within that window. Accounts without a payment method stop getting those messages delivered beyond the 1,000 free ones.
Yes. With coexistence you connect the same number to the API while still using the WhatsApp Business app (version 2.24.17 or later) on your phone, and messages show up on both. If your number is on regular WhatsApp, move it to the Business app first. The app's broadcast lists become read-only: campaigns run from AivaChat.
No: we implement it and train your team to use the inbox and CRM. If you're a developer and would rather do it yourself, the platform has a visual builder, an API and webhooks.
It hands the conversation to someone on your team. You decide when: if the customer asks, if the topic is of a certain type or if the agent can't find the answer. Your team replies from the shared inbox.
Models from OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), DeepSeek and xAI (Grok).
Yes, through native integrations such as Google Sheets, Shopify, WooCommerce, Stripe, Zapier or Make, or through the API and webhooks, including n8n.
As many as you need. Each chatbot has its own setup and connects to one channel of each type: one WhatsApp number, one Instagram account, one Facebook Page and one Telegram bot.
Yes. If you're a developer or would rather do it yourself, use the platform on your own for USD 49 a month, with a 7-day free trial: message us on WhatsApp and we'll activate it.
Message us on WhatsApp: we review how you handle customers today and propose the agent, the channels and the price.
Platform USD 49/month · implementation from USD 500
Book a free discovery call